PRS-2025-001
Pickup Point Finder
Support contacts about missing parcels fell 45% after the pickup flow was rebuilt around the question people actually ask.
11 weeks · 3 people · −45%
Discipline
Product-Design
1 case study
Both layers are shown below.
Discipline
1 case study
PRS-2025-001
Support contacts about missing parcels fell 45% after the pickup flow was rebuilt around the question people actually ask.
11 weeks · 3 people · −45%